🚚 FREE SHIPPING AND CASH ON DELIVERY NATIONWIDE!
🚚 FREE SHIPPING AND CASH ON DELIVERY NATIONWIDE!

Refunds, Returns and Exchanges

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable) 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
Any item that is returned more than 30 days after delivery

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email or text message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed and we will send it via Cebuana pera padala.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Returns (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at artalleyph@gmail.com and send your item to: LBC Puregold Anabu and name is ART ALLEY PH.

 

Shipping 
To return your product, you should mail your product to: LBC Puregold Anabu and name is ART ALLEY PH

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.