Frequently Asked Questions
How to order?
Just follow these simple steps in ordering your desired design.
- Check out our designs in https://artalleyph.com/collections/paint-by-numbers
- Choose your designs and click Buy Now.
- Click Checkout.
- Enter your complete name and shipping details and select COD for shipping.
- And you're all done. We will deliver your order as soon as possible.
What is the payment method?
We accept Cash on Delivery(COD) nationwide. Some of the areas are not serviceable by COD, so we offer and alternative shipping method via Cash on Pickup (COP) on your nearest LBC Branch.
How long is the shipping time?
- Metro Manila orders - 2-3 days.
- Province - 3-10 days
Will I receive an order confirmation?
You will receive an email notification immediately following your order. You will then receive another notification once your product has shipped.
How to cancel an order?
Please contact on our facebook page: facebook.com/artalleyph and we will try to cancel your order as long as it is not processed and shipped.
How can I reach your customer support?
You can reach us via email at firstname.lastname@example.org or via our facebook page at facebook.com/artalleyph.